Our Process

At Food X, we understand that every client is unique. That's why we tailor each experience to your specific needs and desires, just like how every product has its own unique set of ingredients. Your satisfaction is our top priority, and we take pride in delivering an exceptional experience. Our fast, free, and confidential product evaluations enable us to confirm with certainty whether or not we can identify your product’s contaminant before accepting the job.

The Food X Process…

  • We will use a sample of your product in case form and a sample of your suspected contaminant (if available), ensuring even the most hidden pieces are detected.

  • You will get a fast, honest evaluation. If we can detect it, we will send you a recovery plan that includes digital images, a cost quote and scheduling information.

  • Our team inspects and ships products based on their level of urgency, taking into account their shelf-life and fulfillment requirements. We collaborate closely with your shipping team to ensure a smooth delivery and return process for your product.

  • We provide an Excel and PDF report following inspection with the details of our findings.

Let’s work together

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